Excellent customer service and very professional service technicians. I had a new unit installed in my condo which is in a high rise. They met all the criteria needed by our building manager for the install and did a great job cleaning up as well. Everyone was happy.
In my estimation, with this service call, Anthony touched all the bases. He arrived on time, thoroughly inspected the handler and the compressor, cleaned out the lines and spent the extra time to identify a component that was not working efficiently. He carefully explained and showed me on the calibrator why it was not operating efficiently. Although it needed to be replaced, he also researched to find out that is was covered under warranty. He drove back to the company office so that he could replace the part that day. Since the part was still functioning, he could have just as easily set up another service appt to do so because it was late in the day. Great company and a great technician
Excellent service
Xavier was very professional, courteous and helpful.
Air Magic always provides professional, dependable, excellent service. We have used the company for two different homes and for each home, we have found their service to be outstanding. Air Magic is quick to respond and schedule a service call. They find the problem, make the repair and follow up to see if anything else is needed. I highly recommend Air Magic!
Air magic is the best AC company I have ever used.
Excellent experience. Arrived on time. Technician was friendly and explained all that he was doing. Identified a few needed repairs. Prices were provided the same day and repairs completed shortly after. I have been using AirMagic for several years and can highly recommend them.
Helps me prevent expensive repairs and surprises. Highly recommend the annual service plan.
Everton is knowledgeable, polite, friendly, patient and communicates well. He advised me on 3 points to improve my all-over AC function, all of which I have implemented. Thank you, Everton !
Excellent service by a very friendly, knowledgeable technician.
Everton is the best - he is always pleasant (and tolerates my husband's input) - he knows the AC system of our condo better than anyone. When we first moved to our condo numerous people suggested Air Magic and said to always request Everton - so happy that I took their advice.
It was clear from the minute Everton walked in the door that I was in good hands. He is knowledgeable, friendly, took ownership, listened to concerns, and exceeded expectation. The young lady who initially took my call was friendly, very organized, and quickly booked an appointment.
Air Magic is professional and reliable and provides very good service. They always let me know when service is due, the tech lets me know when they are here, they explain exactly what they are doing, and leave me with a report about the condition of my system. I recommend them highly!
Very professional very knowledgeable
Always a great experience. Trustworthy, Knowledgeable and Cordial
AC Service call. Evaluate system to find condenser coil needs to be replaced.