Just had maintenance visit with my favorite tech Joe P. Very knowledgeable and always very friendly. He explains everything very clearly and answers any and all questions I have. He is a great asset for Air Magic. I’ve also had other techs and they too were friendly and very helpful. Air Magic knows how to treat their customers and does so on a regular basis. Would also include Kerry the office manager who is sweet as apple pie and goes out of her way to help everyone
Air Magic once again demonstrated why they are the number 1 HVAC company in the area. Service tech Joe P. Is great. He came on time and was very thorough while performing a 6 month maintenance call. I had a question or two that were answered by Joe without hesitation Great personality and very caring making sure everything was working properly before he left. No hard sell on unnecessary parts or service. He is as honest as the day is long and a real credit to AIR MAGIC. IF ALL OF YOUR TECHS ARE LIKE JOE YOU WILL ALWAYS GET GLOWING REVIEWS FROM YOUR CUSTOMERS AUGIE -LPGN
very good service
Prompt, polite, informative, proficient
Javon was professional and offered advice on how to improve the A/C function.
Great service
Joe did a great job. Answered all of my questions. Great service
Response from Air Magic:
Thank you! We appreciate you being a customer and look forward to continuing the relationship in the future
I am totally satisfied with the job they did and with their courtesy and professionalism throughout...
Response from Air Magic:
Thank you! We appreciate you being a customer and look forward to continuing the relationship in the future.
Response from Air Magic:
Thank you! We appreciate you being a customer and look forward to continuing the relationship in the future.
Response from Air Magic:
Thank you! We appreciate you being a customer and look forward to continuing the relationship in the future.
knowledgeable and polite
Response from Air Magic:
Thank you! We appreciate you being a customer and look forward to continuing the relationship in the future.
Response from Air Magic:
Thank you! We appreciate you being a customer and look forward to continuing the relationship in the future.
Problem quickly identified. Technician verified my part was under warranty without being asked, which significantly lowered my cost to fix my unit. They got the part to my house in less than an hour and fixed my A/C.
Response from Air Magic:
Thank For Your Feedback!
Service / repair
Install new air conditioning split system.
AC Repair Call. Lower fan speed on water source air conditioning system.
AC service call. Evaluate the system to find a defective contactor. Install new contactor and left the system cooling at this time. Recommend replacing 18 year old air conditioning system.
AC Maintenance Call. Perform routine maintenance per maintenance agreement on Goodman air conditioning split system.
AC Maintenance Call. Perform routine maintenance per maintenance agreement on Rheem air conditioning split system.
AC Maintenance Call. Perform routine maintenance per maintenance agreement on air conditioning split systems and package unit.
AC Maintenance Call. Perform routine maintenance per maintenance agreement on First Company Hydrotech water source air conditioning system.
AC Maintenance Call. Perform routine maintenance per maintenance agreement on Carrier air conditioning package unit.
AC service call. Evaluate the system to find the main drain line clogged which caused flooding. Vacuum and blew out the main drain line and then added drain pan tablets to help prevent this from happening again. The system is now working properly at this time.
AC Maintenance Call. Perform routine maintenance per maintenance agreement on First Company Hydrotech water source air conditioning system.
AC Maintenance Call. Perform routine maintenance on First Company Hydrotech water source air conditioning system.