Excellent customer service and very professional service technicians. I had a new unit installed in my condo which is in a high rise. They met all the criteria needed by our building manager for the install and did a great job cleaning up as well. Everyone was happy.
They came as planned, the price was right, thanks Jovan
Anthony was right on time. It was a maintenance call and he handled everything very professionally. Did a fabulous job.
Excellent service, as always, from Everton and Air Magic. On-time scheduling, good communication, a job well done. Everton knew the history of our unit, helping us make the right decision on how to proceed. Thank you !
Always satisfied with the service provided for the past 15 yrs
I had an AC emergency right before Christmas at my Airbnb property. Air Magic worked me into their busy schedule. I appreciate the promptness, as well as the friendliness of the scheduler!
I have rented my condo out and needed Air Magic to service it for me and work with my tenant for an agreeable time. They did that, provided the service and billed me the agreed upon price, taking payment over the phone. Flexibiity and great service. Their office staff are the best.
My husband and I have used AC Magic for about 5 years. Juvon is usually our technician and he is excellent in every way. We wouldn’t use anyone else!
On time and walked me through everything he was going to do as this was the first time I had any maintenance done on this AC. Really nice guy and thorough, I hope he’s the one that comes back for my second yearly maintenance.
Everton was exceptional, providing great service and insight concerning the aging air conditioner we have at the home we recently purchased. He gave us a thorough assessment of the condition and some recommendations to get that little bit more use out of it before replacing it with a new unit. I told him what the property inspector told us about the A/C and he agreed that we will need to replace it soon and to get as much use out of it as we can over the winter. We have used Air Magic as our A/C service provider for a number of years and have always been impressed with the caliber of service staff we’ve had the pleasure of meeting. Everton is exemplary in comparison. I appreciate how personable and professional you staff has been and will continue to use your fine company to service our air conditioners in the years to come. Thank you so much.
In my estimation, with this service call, Anthony touched all the bases. He arrived on time, thoroughly inspected the handler and the compressor, cleaned out the lines and spent the extra time to identify a component that was not working efficiently. He carefully explained and showed me on the calibrator why it was not operating efficiently. Although it needed to be replaced, he also researched to find out that is was covered under warranty. He drove back to the company office so that he could replace the part that day. Since the part was still functioning, he could have just as easily set up another service appt to do so because it was late in the day. Great company and a great technician
Excellent service
Xavier was very professional, courteous and helpful.
Air Magic always provides professional, dependable, excellent service. We have used the company for two different homes and for each home, we have found their service to be outstanding. Air Magic is quick to respond and schedule a service call. They find the problem, make the repair and follow up to see if anything else is needed. I highly recommend Air Magic!
AC Repair Call unit is not cooling. Evaluate system to find defective contactor. Replace contactor and unit is now cooling.
AC Heat Call. Evaluate heater to find wiring needed to be repaired. Unit is now heating.
AC Maintenance Call. Perform routine maintenance per maintenance agreement on air conditioning split system.
AC Maintenance Call. Perform routine maintenance per maintenance agreement on air conditioning split system.
AC Service call. Evaluate system to find coil needs to be cleaned.
AC Repair Call unit is not cooling. Evaluate system to find defective capacitor. Replace capacitor and unit is now cooling.
AC Repair Call unit is not cooling. Evaluate system to find defective contactor. Replace contactor and unit is now cooling.
AC Repair Call unit leaking water. Evaluate system to find drain line was clogged. Clear drain line and unit is now cooling properly and is no longer leaking water.